Water on the floor beside an appliance is easy to blame on the appliance. Often the water came from somewhere else and only shows up there. A service contract written for the appliance may not reach the source, so find the source first.
Trace the water upstream
Dry the floor completely, then place a dry paper towel at the base of the unit, along the supply line, and under the drain connection. Run the appliance through one full cycle and check each towel. Note which towel gets wet first and whether the water runs down the outside of a hose or a fitting before it reaches the floor.
Ask what the test shows
Ask whether the leak continues with the appliance switched off and the water shut off at the wall valve. Ask whether it stops when the supply is closed. If the water still appears with the unit off, the source is probably a supply line, a valve, a fitting, or the wall behind the unit, not the appliance mechanism.
Ask the repair person these questions
Ask where the water first appeared. Ask whether the leak is at a connection that the appliance maintenance would cover, or at a line or drain that serves the wall. Ask whether the answer would change if the unit were replaced. A new appliance on a leaking line leaks in the same place.
Check the coverage you already have
Before you buy any contract, check whether your home insurance or your own building documents already address water damage to the structure and floors. Read the wording on water damage, sudden discharge, and wear, because those terms decide who pays for the floor and who pays for the line. A service contract is a different product, and it is not a substitute for reading that wording.
Each state sets its own rules for service contracts, and this guide does not restate any of them. The state pages on this site name the regulator and the statute and say whether a roster is published. Compare the wording of any contract against the rules on those pages rather than against this summary.