Many household service contracts are written for ordinary residential use. When the same appliance, system, or vehicle is used for paid work at home, the contract may treat that use differently or may not cover it at all. This guide is for the owner whose household equipment doubles as business equipment.
Read how the contract defines use
Find the clause that describes residential use and any clause that names commercial use. Some contracts use the word commercial in the exclusions without defining it, and some define it by the number of hours, the number of clients, or the presence of a sign or a separate account. Write down the exact words and ask what each one means in practice.
Match the use to the item
Consider how the item is used in a typical working day. A piece of equipment that runs for paid work for long stretches is in a different position from one used in the evening for household tasks. Ask whether the contract sets any limit on hours, load, or output, and whether a limit is stated in plain words or only by reference to a manual.
Ask about mixed use
Ask the provider how mixed use is treated, meaning equipment that serves both the household and the business. Ask whether the provider will write a use statement into the contract, whether that statement is binding, and who decides if a claim falls on the business side of the line. Keep the answer in writing.
Ask what happens if the use changes
A household may begin paid work partway through a contract term. Ask whether the owner must report the change, by what date or method, and what the provider does with claims filed before and after the report. Ask whether cancellation or a price change is possible if the use no longer matches the contract.
Check your state's rules
Use rules are part of the contract, but state law may also shape what a provider may refuse or cancel. The state pages on this site name the regulator and the statute or program that apply, and say whether this edition has read that state's roster. Where a state is marked as not read, confirm the use terms with the regulator and the provider directly.